1. Agreement to Terms

By accessing or using the services provided by Lionel pools ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Lionel pools provides services in Cape Town, South Africa. All services are subject to availability and may be modified or discontinued at our discretion.

3. Booking and Appointments

When you book a service through our platform:

• You must provide accurate and complete information
• You are responsible for arriving on time for your appointment
• Cancellations and rescheduling are subject to our Cancellation Policy
• Payment terms and deposit requirements may apply

4. Payment Terms

Payment for services may be required in advance (deposit) or upon completion. All prices are quoted in ZAR and include applicable taxes unless otherwise stated.

For information about refunds, please see our Refund Policy.

5. Customer Conduct

Clients are expected to:

• Treat our staff and facilities with respect
• Follow all safety guidelines and instructions
• Notify us of any relevant health conditions or concerns
• Not engage in any disruptive or harmful behavior

We reserve the right to refuse service or terminate our relationship with any client who violates these terms or engages in inappropriate conduct.

6. Liability and Disclaimers

While we strive to provide excellent service, Lionel pools is not liable for:

• Results that do not meet subjective expectations
• Allergic reactions or pre-existing conditions (when proper disclosure was not made)
• Loss or damage to personal belongings
• Delays or cancellations due to circumstances beyond our control

7. Intellectual Property

All content on our website and marketing materials, including text, images, logos, and designs, are the property of Lionel pools or our licensors and are protected by copyright and trademark laws.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Disputes

If you have any concerns or disputes regarding our services, please refer to our Dispute Policy for information on how we handle complaints and resolutions.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

11. Governing Law

These Terms of Service are governed by the laws of South Africa. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Cape Town, South Africa.

12. Contact Information

If you have any questions about these Terms of Service, please contact us: